General FAQs
Christmas Deliveries (EU/International)
The last shipping date to arrive before Christmas is 5th December for all international orders.
Christmas Deliveries (UK Only)
Last orders to be guaranteed delivery before Christmas must be made before 2pm, Thursday 19th December.
How long does shipping take?
We offer 2-3 day shipping via Royal Mail for UK orders. For international deliveries, we work with a variety of global brands to ensure your delivery arrives in good time.
Do you ship internationally?
We do! We ship our products within 12 hours of your order coming in, and deliveries to the US and Canada take 8-14 days via Fedex. Deliveries to Europe take around 7-9 days, with ROW up to 15 days.
What about duties for EU orders?
For orders to the EU, you may receive notice of an import duty and VAT charge if the value of your order is over €150.
We will cover the VAT side of this, while you would be responsible for the import duty amount.
Please get in touch with us on info@skinsgolf.com if you have any issues.
What is your returns policy?
We can only accept a return/exchange of our items that are in new and unused condition.
For orders from 12th November 2024 onwards, the exchange period will be extended to 6th January 2025 to allow for Christmas gifts to be given and tried on.
Check out our returns page for more detail or get in touch with us at info@skinsgolf.com.
How can I get in touch with you?
We know we may not have answered all questions here, so please email us at info@skinsgolf.com. Trust us, there's a human on the other side to deal with your query!
Glove FAQs
What is your warranty policy?
If any of our products arrive damanged, we will arrange a return and replacement for your order. If you find a defect shortly after receiving your order (such as a ripped glove after one round), please get in touch and we'll take care of things. We're committed to offering you 100% satisfaction.
How long should your gloves last?
The standard cabretta leather golf glove should last between 8-12 rounds. We have found that ours are more durable than the industry standard, albeit given leather is a natural material, results can vary based on your usage and glove care.
Do you have gloves for lefties?
Yes we do! They're available across every design.
How should my golf glove fit?
The fit should be tight, like a second skin. Bear in mind that cabretta leather tends to stretch slightly through use, so an initially snug fit will loosen over time.
Apparel FAQs
Where are your clothes manufactured?
Our clothes are manufactured by one of the industry-leading players in South Korea.
What makes your clothing line unique?
We feel we’ve struck the ideal balance between class and creativity. Traditional designs combined with subtle yet eye catching pops of colour throughout each piece.
What materials are your clothes made from?
Polyester and spandex make up our Hoodies while polyester, nylon and spandex go into our Q-zips. Both have a proprietary soft brush applied to give them their luxurious feel.
Do you have a size guide?
Yes! Please see the link here for more details Feel free to also reach out to us for more guidance.